Core Features

Understanding Usage and Limits

Farline AI uses a tier-based system to manage resources and ensure a great experience for all users. This guide explains how usage tracking works and what to do when you approach your limits.

Viewing Your Usage

To see your current usage and plan details:

  1. Open the app
  2. Navigate to the Usage & Plan page
  3. View your current usage against your tier limits

The usage page shows:

  • Your Plan: Details about what's included in your current tier
  • Your Usage: Real-time progress bars for key metrics
  • Lifetime Stats: Total usage since you joined

Understanding Your Limits

Account Limits

These limits apply to your entire account:

MetricWhat It Means
ProjectsTotal number of projects you can create
AI Chat Requests (24h)Number of AI-powered chat messages you can send in a rolling 24-hour window

Per-Project Limits

These limits apply within each individual project:

MetricWhat It Means
ScenariosNumber of "what-if" scenarios you can create
WorkstreamsNumber of teams or work tracks per scenario
Work ItemsNumber of tasks or deliverables per scenario
MilestonesNumber of milestone markers per scenario

Tier Comparison

Farline AI offers several tiers to match your needs:

FeatureFreeStandardProEnterprise
Projects1310100
Scenarios/project35715
Workstreams/scenario351030
Work items/scenario102550100
Milestones/scenario35715
AI requests/day501002501,000

How Limits Work

Rolling 24-Hour Window

AI chat requests use a rolling window rather than a fixed daily reset. This means:

  • Requests fall off the counter 24 hours after they were made
  • You don't have to wait until midnight for a reset
  • Usage gradually decreases as older requests age out

Example: If you made 10 requests at 2 PM yesterday, those 10 will be removed from your count at 2 PM today.

Approaching Limits

When you're at 80% of a limit, the usage page shows a warning indicator. This gives you time to:

  • Complete critical tasks before hitting the limit
  • Consider upgrading if you need more capacity
  • Plan your usage for the rest of the day

At Your Limit

When you reach a limit:

  • Projects: You can't create new projects until you delete one or upgrade
  • AI Chat: Chat requests will be rejected until older requests fall outside the 24-hour window
  • Per-project limits: You can't add more items until you remove some or upgrade

What To Do When You Hit a Limit

Option 1: Wait for the Window to Reset

For AI chat requests, simply wait a few hours. As your older requests age past 24 hours, they'll be removed from your count automatically.

Option 2: Remove Existing Items

If you've hit a project or per-project limit:

  1. Review your existing items
  2. Delete any that are no longer needed
  3. You'll immediately have capacity for new items

Option 3: Upgrade Your Plan

If you consistently need more capacity, consider upgrading to a higher tier. Benefits include:

  • More projects and scenarios for complex planning
  • Higher AI chat limits for intensive work sessions
  • More workstreams and work items per scenario

Rate Limiting

To ensure system stability and prevent abuse, Farline AI also enforces:

  • 1 request per second: Brief pause between AI chat requests
  • 2 concurrent requests: Maximum simultaneous requests per user

If you're sending requests too quickly, you'll receive a "Too many requests" message. Simply wait a moment and try again.

Token Usage (For Reference)

The usage page also shows your lifetime token usage. Tokens are the units AI models use to process text:

  • Input tokens: The text you send (your messages, project context)
  • Output tokens: The AI's responses

This is shown for transparency and doesn't directly affect your limits. Your daily limit is based on request count, not tokens.

Tips for Efficient Usage

Batch Your Requests

Instead of asking the AI many small questions, combine related requests:

Less efficient: "Add work item A" → "Add work item B" → "Add work item C"

More efficient: "Add three work items: A, B, and C"

Use the Project Definition Editor

For bulk changes, editing the project definition directly is faster and doesn't consume AI requests:

  1. Have the AI create your basic structure
  2. Switch to the project definition editor for fine-tuning
  3. Ask the AI only when you need help

Clean Up Unused Projects

Periodically review your projects and delete any you no longer need. This keeps your account organized and frees up capacity.

Beta Period Note

During the beta period, all approved users receive Standard tier benefits for free. This lets you experience enhanced limits while we refine the product.

Last updated: 2026-01-27